Eu tenho um problema. tenho o pc da sig a correr o windows xp sp2 e quando jogo o Doom 3 não consigo mudar as definições de gráficos do jogo.
Quando vou mudar a resolução pra uma mais alta e activar o antialiasing pra 16x o jogo não muda. Ele muda se eu meter a uma mais baixa e sem antialiasing. mesmo que seja em nivel de detalhe "High" ( e não "ultra", que é o maximo). ou seja se eu quiser os settings seguintes ( o meu pc devia correr isso na boa)
Level of detail : Ultra high
Resolution: 1280*1024
Antialiasing : 16x
não consigo simplesmente. quando reinicio o jogo a resolução baixa pra 640*480 e o antialiasing desactiva. so consigo mudar a resolução se nao activar o antialiasing e mesmo assim ele so me jogar no maximo com os seguintes settings:
Level of detail: High
Resolution : 1024*768
antialiasing : none
É estranho porque o meu pc aguenta com a pedalada.
Contactei o apoio da Activion mas eles não me têm conseguido ajudar.
Até instalei o windows de novo ontem e continua a não dar.
Mais alguem teve este problema e sabe como resolve-lo?
Deixo aqui o log do apoio tecnico até a data. estou ainda a tentar resolver o caso mas já tou aver o caso mal parado.
- Código: Seleccionar todos
Customer 04/09/2007 10:52 AM
I have done that but still nothing. I have attacthed the file you have requested. Please not that i have installed a fresh copy of windows yesterday and still i can not change the antialiasing or put the graphical settings the way i want.
Response (Kirk McNesby) 04/05/2007 08:36 AM
Make sure all of your background apps are shutdown.
1) Go to start -> run
2) Type msconfig, hit ok
3) Go to the startup tab
4) Everything checked in here is a program that starts when windows does. None of these should be necessary for Windows to operate. Please take note which ones are checked (for your records later).
5) Uncheck everything
6) Click on the Services tab
7) Make sure the box at the bottom next to "Hide all Microsoft services" is checked
8) Uncheck everything in this list as well
9) Hit ok, reboot as prompted (if you receive a popup window concerning using your systems selective startup when your system finishes rebooted please click the option for "Do not show this window in the future").
If you are still experiencing problems I would like you to generate and send to us a system information file. To do this we ask that you do the following.
1) Go to start->programs->accessories->system tools->system information. This will bring up the system information tool.
2) Go to the top menu and select file->Save. This will save a file with all of your system information. Save it to your desktop. You can name it sysinfo.nfo.
3) Login to your account at http://activision.custhelp.com. (your default username is your email address, your password will be blank unless you have set one up independently)
4) Click My Stuff and then click Questions.
5) Find your current incident and click on it under the Subject column.
6) Click Update Incident.
7) Under "Attach Additional Documents to Question" you will see a Browse button. Click that and browse your computer for the sysinfo.nfo on your desktop. When you locate the file, double click on it.
8) Once the file appears as attached, you can now enter any additional information about your Incident in the "Results and/or Additional Information" field.
9) Click "Submit Update to Question" to send the system information file
Customer 04/05/2007 06:25 AM
I still have problems. I can not change the resolution. I can still change it to 1152*864 but i can not change the antialiasing nor i can put it on Ultra quality setting.
Response (Kirk McNesby) 04/04/2007 03:09 PM
Please download and install the newest video drivers for your video card.
http://ati.amd.com/support/drivers/xp/radeonx-xp.html
If you continue to have problems, please generate and submit another directx diagnostic file with your next response.
Customer 04/04/2007 02:50 PM
I have done that and it still does not change the resolution of the screen.
Response (Ariel Malka) 04/04/2007 02:23 PM
Hello,
1. Navigate to C:/Program Files/Doom3/base/
2. From this location, right-click on doomconfig.cfg file and select delete.
Once you have deleted the doomconfig.cfg file, try launching the game. Let me know if this helps.
To submit a response or if you have any further questions, please update this incident through our website by logging into your account at http://activision.custhelp.com. Your login is your e-mail address. Please leave the password field blank.
Customer 04/04/2007 06:33 AM
I did that and still does not work. I can change sometimes the resolution to 1152*864 but i can not change the antialiasing on the game. If it try to activate it, the resolution goes back to the lowest one. My monitor suports up to 1280*1024. And i can not play the game on Ultra quality either. And i should be able to do it!
Response (Brian Jackson) 04/03/2007 01:27 PM
Hi,
Thanks for the reply. Disable background applications and try running it again.
1. Click Start, and then click Run.
2. In the Open box, type msconfig, and then click OK.
3. On the General tab, click Selective Startup.
4. Under Selective Startup, click to clear the following check boxes:
• Process SYSTEM.INI File
• Process WIN.INI File
• Load Startup Items
5. On the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.
6. Click OK, and then click Restart. Your computer will now reboot and restart cleanly booted.
NOTE: For Windows XP
1) Click the Start button > Settings > Control Panel.
2) Double-click the Sounds and Audio Devices icon.
3) Click the Volume tab.
4) Under Speaker settings, click the Advanced button.
5) Click the Performance tab.
6) Reduce the Hardware acceleration to Basic, the 2nd notch from the left.
7) Click Apply and then OK 2 times. Run the game now. Don't forget to turn the acceleration back up to restore the high-end features for your sound card when using other applications.
Customer 04/03/2007 01:23 PM
I have done that. I have seen it before and tried it and it doesn't make anything on my computer.
Response (Brian Jackson) 04/03/2007 12:54 PM
Hi,
Thanks for the reply. Ensure that the doomconfig.cfg is not set to read only. To check this follow these steps:
1. Navigate to C:/Program Files/Doom3/base/
2. From this location, right-click on doomconfig.cfg
3. At the bottom of the window that appears (the General Tab should be selected),
there will be and option to check or uncheck the read only item. Make sure that
item is unchecked.
Also, make sure that you have full administrative privileges and right on your computer. Lastly, make sure that your running the game from the shortcuts created on your computer by the installer and not from the game disk.
Customer 04/03/2007 12:46 PM
this is the file that you have requested!
Response (Brian Jackson) 04/03/2007 09:04 AM
Hi,
Thanks for contacting us today. Before I can assist you further I'll need to get a look at your system information. Here's how to send me that:
1) Click on the Start button > Run.
2) In the box type: dxdiag
3) Click the OK button.
4) DirectX Diagnostic Tool will open, click the Save All Information button at the bottom.
5) Save the dxdiag.txt file to your desktop. NOTE: Skip to step 10 if you are already logged in to your Activision account
6) Login to your account at http://activision.custhelp.com.
7) Click My Stuff and then click Questions.
8) Find your current incident and click on it under the Subject column.
9) Click Update Question.
10) Under "Attach Additional Documents to Question" you will see a Browse button. Click that and browse your computer for the Dxdiag on your desktop. When you locate the file, double click on it.
11) Once the file appears as attached, you can now enter any additional information about your Incident in the "Results and/or Additional Information" field.
12) Click "Submit Update to Question" to send the Dxdiag:
Customer 04/03/2007 08:02 AM
I have a problem. I can not change the graphical settings on my computer. I have a Intel core2duo e6600, ati x1900xtx, 2gb ram and 250gb hdd. when i try to change the video settings like resolution, detail level and antialiasing and press "apply changes" the game says that i should restart for the changes to make effect. But when i start the game it all goes back to the lowest resolution. what can i do?
Auto-Response 04/03/2007 08:02 AM
Title: I am getting severe lag in multiplayer games
Link: http://activision.custhelp.com/cgi-bin/activision.cfg/php/enduser/popup_adp.php?p_faqid=13164&p_created=1095807548
Title: Waiting for / no response from Master Server
Link: http://activision.custhelp.com/cgi-bin/activision.cfg/php/enduser/popup_adp.php?p_faqid=12764&p_created=1091812441
Title: Punkbuster kicks me with this error: No Packet Flow
Link: http://activision.custhelp.com/cgi-bin/activision.cfg/php/enduser/popup_adp.php?p_faqid=14469&p_created=1116978113
Title: Option menu changes not saving
Link: http://activision.custhelp.com/cgi-bin/activision.cfg/php/enduser/popup_adp.php?p_faqid=12743&p_created=1091722633
Title: 1.3 Patch Information and Download
Link: http://activision.custhelp.com/cgi-bin/activision.cfg/php/enduser/popup_adp.php?p_faqid=14465&p_created=1116977129
Obrigado a quem me poder ajudar.
