pc não desliga

[Gabriel Luciano]

Eu já vi vários logs e tentei consertar o meu mas não deu certo eu preciso urgente que resolvam meu problema, porque o disco rigido já ta estragando por eu desligar o pc direto.
Aqui está o log gerado no hijackthis:

Logfile of HijackThis v1.99.1
Scan saved at 20:13:38, on 1/12/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Arquivos de programas\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\Explorer.EXE
C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccSetMgr.exe
C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Arquivos de programas\Norton SystemWorks\Norton Ghost\GhostStartService.exe
C:\Arquivos de programas\Arquivos comuns\Microsoft Shared\VS7Debug\mdm.exe
C:\Arquivos de programas\Norton SystemWorks\Norton Antivirus\navapsvc.exe
C:\ARQUIV~1\NORTON~1\NORTON~2\NPROTECT.EXE
C:\Arquivos de programas\Norton SystemWorks\Norton Antivirus\SAVScan.exe
C:\ARQUIV~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccApp.exe
C:\Arquivos de programas\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Arquivos de programas\DAP\DAP.EXE
C:\ARQUIV~1\Ahead\NEROTO~1\DRIVES~1.EXE
C:\DownloadsS\xitami\XIWIN32.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Arquivos de programas\MSN Messenger\msnmsgr.exe
C:\Arquivos de programas\Huawei Technologies\Huawei SmartAX MT810\dslmon.exe
C:\Arquivos de programas\Microsoft Office\Office\1046\OLFSNT40.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\svchost.scr
C:\Arquivos de programas\Messenger\msmsgs.exe
C:\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com.br/0SEPTBR/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com.br/0SEPTBR/SAOS01?FORM=TOOLBR
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = &http://home.microsoft.com/intl/br/access/allinone.asp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = &http://home.microsoft.com/intl/br/access/allinone.asp
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com.br/0SEPTBR/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://collector.ubbi.com.br/free/colle ... bbi.com.br
O2 - BHO: DAPHelper Class - {0000CC75-ACF3-4cac-A0A9-DD3868E06852} - C:\Arquivos de programas\DAP\DAPBHO.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Arquivos de programas\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Arquivos de programas\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O2 - BHO: G-Buster Browser Defense - {C41A1C0E-EA6C-11D4-B1B8-444553540000} - C:\WINDOWS\Downloaded Program Files\gbieh.dll
O2 - BHO: (no name) - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Arquivos de programas\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O4 - HKLM\..\Run: [ccApp] "C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Arquivos de programas\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [DownloadAccelerator] "C:\Arquivos de programas\DAP\DAP.EXE" /STARTUP
O4 - HKLM\..\Run: [Nero DriveSpeed] C:\ARQUIV~1\Ahead\NEROTO~1\DRIVES~1.EXE
O4 - HKLM\..\Run: [xitami] C:\DownloadsS\xitami\XIWIN32.EXE
O4 - HKLM\..\Run: [svchost] C:\WINDOWS\svchost.scr
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Arquivos de programas\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: DSLMON.lnk = ?
O4 - Global Startup: LNSS Status Monitor.lnk = C:\Arquivos de programas\GFI\LANguard Network Security Scanner 6.0\statusmonitor.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Arquivos de programas\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Arquivos de programas\Microsoft Office\Office\1046\OLFSNT40.EXE
O8 - Extra context menu item: &Download with &DAP - C:\Arquivos de programas\DAP\dapextie.htm
O8 - Extra context menu item: Download &all with DAP - C:\Arquivos de programas\DAP\dapextie2.htm
O9 - Extra button: Run DAP - {669695BC-A811-4A9D-8CDF-BA8C795F261C} - C:\ARQUIV~1\DAP\DAP.EXE
O9 - Extra button: Active Whois - {BAB9A4F4-C201-4fcf-A5D3-BA77BC9FBEB2} - C:\Arquivos de programas\Active Whois\ieshow.exe
O9 - Extra 'Tools' menuitem: Active Whois - {BAB9A4F4-C201-4fcf-A5D3-BA77BC9FBEB2} - C:\Arquivos de programas\Active Whois\ieshow.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe
O14 - IERESET.INF: SEARCH_PAGE_URL=&http://home.microsoft.com/intl/br/access/allinone.asp
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b31267.cab
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/CDT/ie/bridge-c18.cab
O16 - DPF: {1754A1BA-A1DF-4F10-B199-AA55AA1A120F} (InstallerBehaviorFactory Class) - https://signup.msn.com/pages/MsnInstC.cab
O16 - DPF: {42F2C9BA-614F-47C0-B3E3-ECFD34EED658} (Installer Class) - http://www.ysbweb.com/ist/softwares/v4.0/ysb_mp3x.cab
O16 - DPF: {7C559105-9ECF-42B8-B3F7-832E75EDD959} - http://www.xxxtoolbar.com/ist/softwares ... cracks.cab
O16 - DPF: {8FCDF9D9-A28B-480F-8C3D-581F119A8AB8} - http://static.zangocash.com/cab/Zango/ie/bridge-c18.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMe ... loader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZI ... b32846.cab
O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zone.msn.com/binary/Ba ... b31267.cab
O16 - DPF: {E37CB5F0-51F5-4395-A808-5FA49E399F83} (GbPluginObj Class) - https://www14.bancobrasil.com.br/plugin/GbPluginBb.cab
O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zone.msn.com/binary/Chess.cab31267.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{2F6F1E6F-B74C-4FA4-BF96-3C001F2EF5F2}: NameServer = 201.10.128.2 201.10.120.2
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\ARQUIV~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccSetMgr.exe
O23 - Service: GFI LANguard N.S.S. 6.0 attendant service - Unknown owner - C:\Arquivos de programas\GFI\LANguard Network Security Scanner 6.0\lnssatt.exe" -service (file missing)
O23 - Service: GhostStartService - Symantec Corporation - C:\Arquivos de programas\Norton SystemWorks\Norton Ghost\GhostStartService.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Arquivos de programas\Ahead\InCD\InCDsrv.exe
O23 - Service: Serviço de proteção automática do Norton AntiVirus (navapsvc) - Symantec Corporation - C:\Arquivos de programas\Norton SystemWorks\Norton Antivirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\ARQUIV~1\NORTON~1\NORTON~2\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Arquivos de programas\Norton SystemWorks\Norton Antivirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\ARQUIV~1\ARQUIV~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\ARQUIV~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE

Por favor resolvam meu problema

[joaoreis00]

axo k FORMAT C: é a solução mais viavel!!